Change banking, change lives

Chris Shayan
2 min readNov 1, 2021

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“hope is around us”​ by gizemvural.net

It was 16th December, 2019 I was sitting alone in Sunset Beach Bar at Bali. I had already made up my mind that I will leave my employer of the time (despite how much I love and respect Chris). I was in phase of thinking about my options. I got one a call with my brother, Hadi. After few minutes of chatting about mom and other family matters, I asked his advice regarding my next move. He reminded me the pact I made to him when I was very young that if one day I managed to help to rebuild my village, what will be next? I had have told him, I want to help people to achieve their dreams. Hadi told me, maybe Techcombank will be the platform to enable that purpose. I took his advice and continued my talks with Techcombank executives.

Hadi unfortunately contracted covid in late January and till I realize what is happening, he passed away in 24th of March 2020. Till today, the pain is still alive within our family.

I managed to join Techcombank in April 2020 as a CTO. I was responsible for couple of projects and the most important ones are: building a strong team, DevSecOps, ekyc, lending and two most important ones: launching a brand new omni-channel platform for retail banking and business banking (SMEs). These projects became personal to me because of Hadi and because of my pact to him, help people to achieve their dreams. Later on, Techcombank also changed our vision to “Change banking, change lives. Uplifting everyone to reach their full potential.”

All those projects are already in production and the last two brand new omni-channel platform for retail banking and business banking (SMEs) is live and customers are getting invitation to move into these platform gradually, so if you are our customers you will get our invitation to join our new platform. I hope you enjoy the experience and please let us know if we can do anything better.

The power of aligning your own life purpose to your organization purpose and vision, can be a compass on those days that is not bright. Gives you a power to live through all difficulties that life can throw at you.

“The heart of human excellence often begins to beat when you discover a pursuit that absorbs you, frees you, challenges you, or gives you a sense of meaning, joy or passion”. — Terry Orlick

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Chris Shayan
Chris Shayan

Written by Chris Shayan

Head of AI at Backbase The postings on this site are my own and do not necessarily represent the postings, strategies or opinions of my employer.

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