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Business Intelligence Maturity Model
In January of 2016 I worked on an article called: Innovation Maturity Model, the intention was to provide a framework or a roadmap for executives in order to foster innovation among their employees. The intention of writing this article is also the same as Innovation but focused on Business Intelligence. Besides, I am keen to highlight the difference of being data-driven and report-driven; meaning, some companies get a report and make some decisions, there is no experimentation, pivot and preservation hence no Data Driven. Gartner has a great data analytics maturity model that includes “business outcomes, people, skills, processes, data and technologies.” It is based on 5 Levels:
- Unaware
- Opportunistic
- Standards
- Enterprise
- Transformative
What is “Business Intelligence”?
Business Intelligence is seen by most as a software solution that is designed primarily to publish data on executive dashboards and management reports. But this is a limited view of BI and a misconception of the full value of true business intelligence. BI is more than just a reporting tool that regularly presents data to decision-makers. If properly planned and deployed, business intelligence accomplishes the following:
- Helps organizations define and redefine strategy based on analytical results (such as the review of goals vs. actuals).
- Develops a performance oriented culture throughout an organization and defines accountability at each role and responsibility level.
- Drives an organization’s profitability in the commercial sector.
- Improves service to internal customers and helps reduce the cost of providing those services.
- Enables an unbiased assessment of the strengths and weaknesses of an organization based on its own performance data.
- Provides an organization with the ability to assess performance in key areas as measured against stated goals and enables corrective and preventive actions to adjust for the variance.
- Enables an organization to maintain quality and consistency in the products and services it delivers with end results measured…
