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Chris Shayan

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Chris Shayan

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Mar 3

The World Is on Fire. Here’s What I’ve Been Thinking.

A note before you read: This is not about banking. It is not about AI, data, or digital transformation. If you follow me for those topics…

The World Is on Fire. Here’s What I’ve Been Thinking.

Chris Shayan

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Jun 16

Why Your Best Executives Are Optimizing for a World That No Longer Exists

The skill that defined great leadership for decades is quietly becoming a liability.

Why Your Best Executives Are Optimizing for a World That No Longer Exists

Chris Shayan

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Jun 5

Your Organization Isn’t Broken. It’s Healing Wrong.

I’ve been reading Norman Doidge’s The Brain’s Way of Healing — his second book on neuroplasticity, the one that goes beyond the theory of…

Your Organization Isn’t Broken. It’s Healing Wrong.

Chris Shayan

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May 8

How I Actually Use AI as a Senior Executive

And what it’s teaching me about the job itself.

How I Actually Use AI as a Senior Executive

Chris Shayan

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May 6

AI Hub

When Jouk Pleiter announced the Banking OS at Backbase & Forrester marked us as the leader, the Intelligence Layer was one of the core…

Chris Shayan

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May 1

The hard problems were never language problems.

Something I keep running into while building AI agents for banking.

The hard problems were never language problems.

Chris Shayan

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Apr 22

What Your Git History Is Trying to Tell You

And why most engineering leaders aren’t listening.

What Your Git History Is Trying to Tell You

Chris Shayan

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Apr 17

Your Bank Doesn’t Need an App. It Needs a Clone of You.

Digital Twin.

Your Bank Doesn’t Need an App. It Needs a Clone of You.

Chris Shayan

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Apr 15

The Zero-Margin Bank.

When intelligence is free, the only thing worth charging for is what the intelligence knows about you.

The Zero-Margin Bank.

Chris Shayan

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Apr 9

The Intelligence Layer of Banking in Action

Earlier this week I published 7,000 words on why the next Banking won’t have just a dashboard. Today I’m showing you what it actually looks…

Chris Shayan

Chris Shayan

I'm driven by a singular purpose: "Relentlessly elevating experience." Head of AI at Backbase | https://www.chrisshayan.com/

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